RawlsGroupHelpDesk.com
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FREE Virus Removal & PC Tuneups

Microsoft Store - Multiple Locations in the Atlanta area

Whether you bought your PC from Microsoft or somewhere else, our Answer Desk experts will repair any software-related issue, including the following services, for free:
  • Extended diagnostics on any device
  • Software repair or support
  • Virus and malware removal
  • PC tune-ups for increased performance
  • Recycle for Rewards appraisal with store credit1

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Personal Training with the experts

Learn one-on-one with a Service Advisor
Take control of your technology. Learn how to work smarter and faster, get more done, or just have more fun by training one-on-one with our Answer Desk experts. Whether you want to improve your skills or learn new ones, we’ll help you get the most out of your applications and devices.
Available courses:

Windows 8.1
Word 2013
Excel 2013
Windows Essentials
Internet Explorer 10 & OneDrive
Windows Phone
PowerPoint 2013
OneNote 2013
Skype
$49 One-hour single course
Choose from one of our many courses and spend an hour training on that topic.
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Lenox Square Mall
3393 Peachtree Road NE
Suite 3007A
Atlanta, GA 30326
(404) 942-6170
Get directions


Perimeter Mall
4400 Ashford Dunwoody Rd NE
Atlanta, GA 30346
(678) 534-4100
Get directions
QUICK LINKS:    Training Calendar   |   Schedule a Tech Session   |   Print Drivers   |   MC Logos  | Mobile Agent Code  | KWConnect
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Unifi Video Mobile App
iPhone   |   Android
​FIRST ATLANTA |  ATLANTA NORTH  |  ATLANTA PERIMETER  |  BUCKHEAD  |  PEACHTREE ROAD  | CITYSIDE
​Director of Technology:   Scott Hardy - 678-362-0316 - shardy@kw.com - Core Coverage: Mon - Fri 9am - 5pm
  • HELP DESK
    • Create a New Ticket
    • Schedule a Tech Session
    • Schedule a Market Center
    • Technician's Portal
  • DOWNLOADS
    • Market Center Logos
    • Market Center Print Drivers
    • Mobile Agent Code/URL
    • Download Placester Content
  • RESOURCES
    • FREE Virus Removal & PC Tuneups
    • KW SUPPORT & KB
    • MCA Knowledgebase
    • Vendors >
      • Placester (New Websites)
      • BrandCo (eAgentc Refresh)
      • Market Leader (eEdge)
      • Dot Loop (myTransactions)
      • Scott LeRoy Marketing
      • Michael Lewis Mktg Suite
      • MLS SWIFT (Dual Entry)
      • Realtor.com (Support)
    • Service Providers >
      • Local Service Providers
      • Retail Service Providers
      • OEM (Orig Equip Mfr.)
    • Scope of Support
    • Severity & Response
    • Tech Tools & Utils
    • Knowledge Base
  • Videos
    • Training Library >
      • Placester - Part 1 (Video)
      • Placester - Part 2 (Slides)
      • Website Domains (Slides)
    • Live Streams! >
      • KW First Atlanta (Sandy Springs)
      • KW Atlanta North (East Cobb)
      • KW Perimeter (Dunwoody)
      • KW Buckhead Assoc. (Buckhead)
      • KW Peachtree Rd (Brookhaven)
      • KW Cityside (Smyrna/Vinings)