RawlsGroupHelpDesk.com
  • HELP DESK
    • Create a New Ticket
    • Schedule a Tech Session
    • Technician's Portal
  • |
  • DOWNLOADS
    • Market Center Logos
    • Market Center Print Drivers
    • KW Command Value (2023)
    • Tactical RMM
  • |
  • RESOURCES
    • KW SUPPORT
    • MCA TOOLS
    • Market Centers >
      • KWFA
      • KWAN
      • KWAP
    • RGHD TOOLS
    • Local Services
    • System Status >
      • RGHD Systems
      • KW Systems

Enroll Device

Enroll Device
Make sure that you selected the operating system of the device that you want to enroll.

For Windows devices
Enroll using this link: https://rghd.itsm-us1.comodo.com:443/enroll/windows/msi/token/ccc0523d7dfac98b0e9f45d66437a35b

For macOS devices
Choose enrollment type: 

Enrollment with MDM profile - Recommended
Download and install Communication Client by clicking the following link: https://rghd.itsm-us1.comodo.com:443/enroll/osx/package/token/ccc0523d7dfac98b0e9f45d66437a35b/installAppleProfile/1
Please note that you will need a valid APNs certificate.

Enrollment without MDM profile
Download and install Communication Client by clicking the following link: https://rghd.itsm-us1.comodo.com:443/enroll/osx/package/token/ccc0523d7dfac98b0e9f45d66437a35b/installAppleProfile
Please note that you will not be able to manage Certificate, Restrictions, VPN and WiFi profile sections of macOS devices enrolled without MDM profile.
For iOS devices
1) Open the following link on the browser of the device you want to enroll https://rghd.itsm-us1.comodo.com:443/enroll/apple/index/token/ccc0523d7dfac98b0e9f45d66437a35b 

2) When your profile has been enrolled, you will be requested to install Communication Client application. Upon completion of the installation, there will be a green icon labeled "Run after installation" shown just like a new application. Tap the green icon and follow on-screen instructions to complete enrollment process.
For Android devices
Download and install Communication Client by tapping the following link: https://play.google.com/store/apps/details?id=com.itarian.em

Upon completion of the installation, enroll using this link: https://rghd.itsm-us1.comodo.com:443/enroll/android/index/token/ccc0523d7dfac98b0e9f45d66437a35b

For Linux devices
Download and install Communication Client by tapping the following link:
https://rghd.itsm-us1.comodo.com:443/enroll/linux/run/token/ccc0523d7dfac98b0e9f45d66437a35b 
Use the same link for manual enrollment if required. 

1) Change installer mode to executable:
$ chmod +x {$installation file$}
2) Run installer with root privileges:
$ sudo ./{$installation file$}
Or enroll devices manually
Use the following settings: 

Host: rghd.itsm-us1.comodo.com 
Port: 443 
Token: ccc0523d7dfac98b0e9f45d66437a35b


Picture
Picture
Picture
Picture
Picture
Picture
Splashtop SOS
Picture
Picture
Picture
​FIRST ATLANTA |  ATLANTA NORTH  |  ATLANTA PERIMETER  |  PEACHTREE ROAD  | CITYSIDE  | DOUGLASVILLE
​Director of Technology:   Scott Hardy - 678-362-0316 - shardy@kw.com - Core Coverage: Mon - Fri 9am - 5pm
  • HELP DESK
    • Create a New Ticket
    • Schedule a Tech Session
    • Technician's Portal
  • |
  • DOWNLOADS
    • Market Center Logos
    • Market Center Print Drivers
    • KW Command Value (2023)
    • Tactical RMM
  • |
  • RESOURCES
    • KW SUPPORT
    • MCA TOOLS
    • Market Centers >
      • KWFA
      • KWAN
      • KWAP
    • RGHD TOOLS
    • Local Services
    • System Status >
      • RGHD Systems
      • KW Systems