RawlsGroupHelpDesk.com
  • HELP DESK
    • Create a New Ticket
    • Schedule a Tech Session
    • Schedule a Market Center
    • Technician's Portal
  • DOWNLOADS
    • Market Center Logos
    • Market Center Print Drivers
    • Mobile Agent Code/URL
    • Download Placester Content
  • RESOURCES
    • FREE Virus Removal & PC Tuneups
    • KW SUPPORT & KB
    • MCA Knowledgebase
    • Vendors >
      • Placester (New Websites)
      • BrandCo (eAgentc Refresh)
      • Market Leader (eEdge)
      • Dot Loop (myTransactions)
      • Scott LeRoy Marketing
      • Michael Lewis Mktg Suite
      • MLS SWIFT (Dual Entry)
      • Realtor.com (Support)
    • Service Providers >
      • Local Service Providers
      • Retail Service Providers
      • OEM (Orig Equip Mfr.)
    • Scope of Support
    • Severity & Response
    • Tech Tools & Utils
    • Knowledge Base
  • Videos
    • Training Library >
      • Placester - Part 1 (Video)
      • Placester - Part 2 (Slides)
      • Website Domains (Slides)
    • Live Streams! >
      • KW First Atlanta (Sandy Springs)
      • KW Atlanta North (East Cobb)
      • KW Perimeter (Dunwoody)
      • KW Buckhead Assoc. (Buckhead)
      • KW Peachtree Rd (Brookhaven)
      • KW Cityside (Smyrna/Vinings)

Retail Service Providers

Retail Service Providers may be an ideal choice for Agents looking for local support.  Often the retail service provider is authorized to repair computers and devices covered under warranty.  At other times, Agents may need to pay for out-of-warranty support while preferring to work with an in-store technical representative rather than working with an OEM provider over the phone or through email/chat services.  
This can be especially true when the Agent has purchased a product from one of the following retailers...
Picture
BESTBUY -
GEEK SQUAD


WARRANTY & FEE-BASED, In-Store, Customer Location, Phone Support, and Remote Hardware and Software support - ALL Computer Brands (incl Apple)

Greater Atlanta/Dunwoody (Store 503) 
1201 Hammond Dr NE
Ste C
Dunwoody, GA 30346 

(770) 392-0454
Store Hours

Greater Atlanta/Buckhead (Store 890) 
2537 Piedmont Rd NE
Atlanta, GA 30324
(404) 842-0938
Store Hours

Greater Atlanta/Cumberland (Store 502)
2460 Cobb Pkwy Se
Smyrna, Ga 30080
(770) 859-9266
Store Hours

             Additional Stores Locator

Picture
MICROCENTER

WARRANTY & FEE-BASED, Onsite Hardware support - ALL Computer Brands 

FREE Clinics, In-Store  (Direct Clinics Link)



Greater Atlanta/Marietta
1275 Powers Ferry Rd. SE, Suite 50
Powers Ferry Plaza
Marietta, GA 30067
(770) 859-1540
Mon - Sat 10 to 9, Sun 11 to 6

Greater Atlanta/Duluth
2340 Pleasant Hill Road
Duluth, GA 30096
(770) 689-2540
Mon - Sat 10 to 9, Sun 11 to 6

Picture
FRYS ELECTRONICS

WARRANTY & FEE-BASED, In-Store, Customer Location, Phone Support, and Remote Hardware and Software support - ALL Computer Brands (incl Apple)


Greater Atlanta/Duluth
3296 N.W. Commerce Ave.
Duluth, GA 30096
(678) 405-6800
Monday - Thursday 10am - 9:30pm
Friday 9am - 9pm
Saturday 10am - 10pm

Greater Atlanta/Milton
3065 Webb Rd.
Milton, GA 30004
(678) 280-0550
Monday - Thursday 10am - 9:30pm
Friday 9am - 9pm
Saturday 10am - 10pm


Picture
APPLE -
MAC STORE
 


APPLE CARE & FEE-BASED, In-Store, Customer Location, Phone Support, and Remote Hardware and Software support - All APPLE Products

Locations, too many to list! (Click to locate)
1 (800) 676-2775

iPod, Mac and iPad technical support:
(800) APL-CARE (800-275-2273)

iPhone technical support:
(800) MY-IPHONE (800-694-7466)

Picture
PEACHMAC 



APPLE CARE & FEE-BASED, In-Store, Customer Location, Phone Support, and Remote Hardware and Software support - All APPLE Products

Greater Atlanta/East Cobb
The Avenue East Cobb
4475 Roswell Rd
Marietta, GA 30062
(678) 426-3200
Monday - Saturday: 10am - 9pm
Sunday: noon - 6pm

Greater Atlanta/Forsyth County
The Collection at Forsyth
410 Peachtree Pkwy
Cumming, GA 30041
(678) 679-8500
Monday - Saturday: 10am - 9pm
Sunday: noon - 6pm

Picture
MICROSOFT STORE

When it comes to technology, we’re here to help. Schedule a free one-on-one appointment with an Answer Desk expert at a store near you. They’ll provide a personal recommendation on which services—from tech support to protection to personal training—are right for you.

Greater Atlanta/Dunwoody
Perimeter Mall
4400 Ashford Dunwoody Rd NE
Atlanta, GA 30346
(678) 534-4100
Get directions
Open 7 Days a week


Greater Atlanta/Buckhead
Lenox Square Mall
3393 Peachtree Road NE
Suite 3007A
Atlanta, GA 30326
(404) 942-6170
Get directions
Open 7 Days a week

QUICK LINKS:    Training Calendar   |   Schedule a Tech Session   |   Print Drivers   |   MC Logos  | Mobile Agent Code  | KWConnect
Picture
Picture
Picture
Splashtop SOS
Picture
Picture
Unifi Video Mobile App
iPhone   |   Android
​FIRST ATLANTA |  ATLANTA NORTH  |  ATLANTA PERIMETER  |  BUCKHEAD  |  PEACHTREE ROAD  | CITYSIDE
​Director of Technology:   Scott Hardy - 678-362-0316 - shardy@kw.com - Core Coverage: Mon - Fri 9am - 5pm
  • HELP DESK
    • Create a New Ticket
    • Schedule a Tech Session
    • Schedule a Market Center
    • Technician's Portal
  • DOWNLOADS
    • Market Center Logos
    • Market Center Print Drivers
    • Mobile Agent Code/URL
    • Download Placester Content
  • RESOURCES
    • FREE Virus Removal & PC Tuneups
    • KW SUPPORT & KB
    • MCA Knowledgebase
    • Vendors >
      • Placester (New Websites)
      • BrandCo (eAgentc Refresh)
      • Market Leader (eEdge)
      • Dot Loop (myTransactions)
      • Scott LeRoy Marketing
      • Michael Lewis Mktg Suite
      • MLS SWIFT (Dual Entry)
      • Realtor.com (Support)
    • Service Providers >
      • Local Service Providers
      • Retail Service Providers
      • OEM (Orig Equip Mfr.)
    • Scope of Support
    • Severity & Response
    • Tech Tools & Utils
    • Knowledge Base
  • Videos
    • Training Library >
      • Placester - Part 1 (Video)
      • Placester - Part 2 (Slides)
      • Website Domains (Slides)
    • Live Streams! >
      • KW First Atlanta (Sandy Springs)
      • KW Atlanta North (East Cobb)
      • KW Perimeter (Dunwoody)
      • KW Buckhead Assoc. (Buckhead)
      • KW Peachtree Rd (Brookhaven)
      • KW Cityside (Smyrna/Vinings)